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46% of complaints to Ombudsman for Children Office relate to Education – Nolan

23 May, 2017 - by Carol Nolan TD


Sinn Féin spokesperson on Education and Skills Carol Nolan TD has said that the number of education complaints to the Ombudsman’s office shows that there is a clear need for additional oversight within the sector.

Speaking after the launch of the Ombudsman for Children Annual Report in Dublin today, Teachta Nolan said:

“The fact that such a high proportion of complaints to the Ombudsman for Children relate to education shows that additional oversight in the sector is clearly needed.

“This report highlights the fact that complaints management procedures in schools are often difficult to navigate for parents and pupils or not accessible whatsoever.

“Procedures for the management of bullying complaints in schools and online were identified as issues that need specific attention.

“The report clearly shows that there is need for a simplified mechanism for parents and pupils to raise complaints and grievances in relation to a local school.

“Unfortunately, the lack of action by successive governments on this matter has meant that many students have suffered unnecessarily.

“The upcoming debate on the Parent and Student Charter Bill offers an opportunity to ensure appropriate and accessible complaints procedures and Sinn Féin will advocate strongly for this to happen.”

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