Sinn Féin - On Your Side

Greater consumer protection welcomed

28 May, 2008

Sinn Féin Councillor Anne Marie Logue (Crumlin) has welcomed a new law aimed at protecting consumers against rogue traders and includes a duty on all businesses not to trade unfairly.

Councillor Logue said

"The introduction of this new law will hopefully go some way to giving consumers greater protection against rogue traders, builders, aggressive sales tactics and bogus closing down sales. I am disappointed however that the new law did not go further and follow the example of the South of Ireland where consumers with complaints can claim compensation when businesses treat them unfairly

"Far too regularly we hear stories of consumers being ripped off by a wide range of scams and most often the targeted are mainly the elderly and the most vulnerable in our society. It can be a very frightening experience when someone is being pressurised into signing a contract or purchase a product they didn't want in the first place or have a sales person refusing leave their home.This sort of high pressure sales is totally unacceptable.

"I would appeal for anyone who feels that they may have been a victim of a scam or of high pressure sales tactics to either seek legal advice immediately or contact any of the excellent local advice services for help." Ends

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