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Delay in processing social welfare claims increasing

12 June, 2012 - by Aengus Ó Snodaigh TD

Sinn Féin social protection spokesperson, Aengus Ó Snodaigh, has commented on details of waiting times for social welfare payments received from the Minister for Social Protection in answer to parliamentary questions. (Question Nos: 121 & 139 Ref Nos: 28067/12 28051/12)
Deputy Ó Snodaigh said:
“Since the FG Lab government came into office waiting times have rocketed.
The waiting time for the majority of claims has increased while the waiting time for just four payments has decreased.
“Meanwhile, people are waiting up to 28 weeks for carers’ allowance compared to 13 weeks last year, an increase of four months.
“Waiting times for one parent family payments has risen to 17 weeks while widowers’ non-contributory pension and state non-contributory pension waiting time has risen to 11 weeks.
“The minister confirmed that those who have applied for invalidity pension now have to wait a staggering 31 weeks for their claims to be processed
“One year on, for those suffering the most and relying on social welfare payment, their situation is considerably worse than when this government took office.
“How can the minister justify these delays in this day and age, when technology should have made the processing of claims so much quicker and easier.”

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