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NIE must fulfill its responsibility to consumers - McMullan

7 August, 2013 - by Oliver McMullan

Sinn Féin Agriculture spokesperson Oliver McMullan MLA has called on NI Electricity to reconsider its decision not to pay compensation to customers who lost supply during the recent bad weather.

Mr. McMullan stated:

“The decision by NI Electricity to refuse compensation to customers who lost electricity supply for over 24 hours during the recent adverse weather conditions is contrary to its own guidelines.

“Over this period many people especially those in rural areas lost the content of deep freezers and other supplies causing hardship and in many cases, loss of revenue due to loss of power to operate plant equipment such as milking machines.

 “I am calling on NI Electricity to reconsider its decision as it has a duty to fulfill its responsibility to consumers. I would also encourage anyone who suffered financial or other loss due to the power failure to contact the Utility Regulator and seek compensation.

“I will be raising the issue through the Committee at Stormont and contacting NI Electricity urging it to honour its commitments.”  

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