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Bulk Gas consumers need CER protection – Stanley

10 August, 2017 - by Brian Stanley TD

Sinn Féin TD and spokesperson for the Environment Brian Stanley has raised the issue that there are many homes across the country being supplied through bulk gas (LPG) by such companies as Calor Gas and Flo Gas, where there is limited alternative and no protection given by the regulator

The Laois TD said:

“We have had some complaints about the supply of bulk gas across the country which are not covered under the Energy Regulators remit and so are not provided the same protections as mains gas customers.

“I have questioned the Commission for Energy Regulation in relation to their remit in protecting these customers and they have said they have no powers. The definition of vulnerable customer for instance, which are those energy users that cannot be cut off in winter months, would seem to include these customers, yet powers are not provided to CER to act.

“All householders should be on an equal footing when it comes to regulatory protection, such as the CER’s customer complaints mechanism, irrespective of the manner of supply into their homes.” 

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