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Sinn Féin seek assurances on Lifeline service

12 February, 2018 - by Órlaithí Flynn

Sinn Féin MLA Orlaithi Flynn has called on the Public Health Agency to provide assurances over the future of the Lifeline crisis service.

The West Belfast MLA was speaking after meeting with the PHA to discuss its controversial plan to outsource the 24-hour Lifeline telephone and follow-up counselling service.

“Sinn Féin sought and secured an urgent meeting with the PHA after concerns were raised regarding the new Lifeline contract and service,” she commented.

“I also raised concerns on the proposed new model and will continue to do so until we are satisfied that the same standards and provision of service are maintained.

“Lifeline is an important support and resource for those experiencing a crisis. The public and service users need to be assured that any new arrangements, or the expected appointment of an interim service provider maintain the best services and outcomes for service users.

“To be clear, Lifeline is still operating and is still an extremely valuable service for anyone in crisis. It is always good to talk and trained staff continue to be at hand to support anyone in need.”

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