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Brady calls for ‘thorough investigation’ into social welfare payment delays

2 October, 2018 - by John Brady TD

Sinn Féin spokesperson for Employment Affairs & Social Protection John Brady TD has called on Minister Regina Doherty to ensure that her Department carry out a thorough investigation into social welfare payment delays.

Teachta Brady said:

“This morning saw a widespread delay of numerous social welfare payments to people right across the State with Permanent TSB, Ulster Bank, EBS, and An Post customers all affected.

“I understand that Jobseekers payments, Disability Allowance, Illness Benefit, Working Family Payment, and Child Benefit are among the payments which did not appear in certain bank accounts this morning. This caused great distress to people and families right across the State.

“While the Department of Employment Affairs and Social Protection in their online update to customers have stated that they ‘will monitor the issue’, this falls far short of what is needed to ensure that this does not happen again.

“I am calling on Minister Doherty to instruct her Department to go beyond monitoring and instead, carry out a thorough investigation of this morning’s incident.

“We cannot allow this issue to reoccur, putting some of our most vulnerable citizens in desperate situations not knowing when they will receive their respective payments.” 

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