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Regional Development Minister launches NI Water Customer Care Register Leaflet

30 November, 2010

Regional Development Minister, Conor Murphy, today launched NI Water’s new leaflet highlighting the services provided through its Customer Care Register.

The Register is designed to meet the needs of those requiring extra help or support from the organisation. It will capture vital details of people with medical conditions, disabilities or older people. The services provided to customers on the Register are outlined in the leaflet and are free of charge; customers simply need to let NI Water know their particular needs.

Speaking about the new information leaflet and the Customer Care Register, Minister Murphy said:

“NI Water delivers a 24 hour a day seven days a week water and wastewater service throughout the north. The company wants to continue to improve its standard of service to all of its customers and I support them in this initiative to seek to understand the needs of their customers better, including those who may have particular needs such as older people, or people with medical conditions. I encourage people to request a copy of the information leaflet from NI Water, and to find out more about all of the services available to those who join the Customer Care Register.”

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