SUSI IT system’s crash “worrying” – Deputy Jonathan O’Brien
News that the SUSI (Student Universal Support Ireland) computer system crashed on the last day for the submission of third level grant applications has been described as “worrying” by Sinn Féin education spokesperson Jonathan O’Brien.
Deputy O’Brien said: “SUSI’s IT systems failure was attributed to the influx of last minute applications from students attempting to access the site on 1 August deadline and these problems forced an extension of the deadline to midday today.
“It is worrying that after all of the problems associated with SUSI since going online, over a year ago, that when it mattered the SUSI website was unable to cope with the increased usage from students on the last day for applications.
“It remains to be seen if the serious flaws within the SUSI system have been addressed but there cannot be any repeat of debacle that dogged the new awarding body in 2012/13.
“Last year’s problems resulted in significant financial hardship and worry for students and their families. It also had a very negative impact on the staff of SUSI who, despite the lack of resources and poor planning, did their best to make the system work in very difficult circumstances.
“I sincerely hope that yesterday’s system’s crash is not a sign of things to come”, concluded Deputy O’Brien.