Ulster Bank must provide emergency payments to customers who have not received salary payments to their accounts – Pearse Doherty TD
Sinn Féin Finance spokesperson Pearse Doherty TD has called on Ulster Bank to identify the number of customers who have been affected by delayed credit payments to their customers’ accounts, and provide immediate emergency payments for customers who haven’t received their salary payments and face the prospect of penalties due to unpaid debit payments and standing orders.
The Donegal TD said:
“It as become clear this morning that Ulster Bank customers have not received credit and payments into their accounts in the past 24 hours.
“These customers were counting on receiving their pay last night or this morning, and now face the prospect of penalties due to unpaid debit payments and standing orders.
“This is totally unacceptable and places workers and families in a terrible position.
“Ulster Bank are yet to identify the number of customers affected by this delay.
“I am calling on Ulster Bank to notify every customer who has had a delay in payments into their account immediately, and to provide the emergency payments needed to ensure these customers are not out of pocket or in debt as a result of Ulster Bank’s mistake.
“Customers can access Ulster Bank’s emergency phoneline on 1850 424 365 from the South and 00 353 1804 7475 from the North.”